Question 1

How often are gift card rates updated?

Accepted Answer

We update our gift card rates multiple times a day based on market conditions, exchange rates, and supply/demand. You can always trust that the rates you see on our platform are current and competitive.

Question 2

Why do rates vary for different gift cards?

Accepted Answer

Rates vary based on market demand, availability, and currency fluctuations. Premium gift cards like Amazon, Apple, and Visa typically have higher rates due to their high demand and universal usability.

Question 3

Do you offer different rates for different gift card denominations?

Accepted Answer

Yes, some gift cards may have different rates based on their denomination. Generally, higher denomination cards ($100+) may receive better rates. You can calculate the exact value using our calculator above.

Question 4

How soon will I receive payment after selling my gift card?

Accepted Answer

Once your gift card is verified, payment is processed immediately. Most customers receive their Naira payment within minutes to their Nigerian bank account. Our verification process is fast and efficient.

Question 5

Are there any fees for selling gift cards on CoolestDeals?

Accepted Answer

No, there are no hidden fees. The rate you see is the rate you get. We don't charge any transaction or processing fees, ensuring you receive the full value of your gift card based on our stated exchange rate.

Question 6

What happens if the gift card I want to sell isn't listed?

Accepted Answer

If you don't see your gift card listed, please contact our customer support. We're constantly expanding our accepted gift cards and may be able to provide a custom rate for your specific card.

Question 7

Can I negotiate the rates?

Accepted Answer

Our rates are algorithmically determined to provide the best value while maintaining business sustainability. For large volume transactions or bulk trades, please contact our team directly to discuss potential special rates.

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